Help center
Frequently Asked Questions
Quick answers about buying data, payments, delivery, and referrals.
Orders
How fast is delivery? +
Most bundles land within seconds after MoMo approval. Delivery speed depends on the package badge you select.
Can I buy without creating an account? +
Yes. Guest checkout only needs a beneficiary number and billing MoMo number.
Payments
Is my MoMo PIN safe? +
We never see your PIN. Payments are approved on your phone through your mobile money provider.
What if payment fails? +
Check your MoMo balance and try again, or contact support with your order reference.
Referrals
How do referral rewards work? +
Share your link. When referrals complete qualifying orders, you earn cash or bundle points per your account settings.